Commissioner for Human Rights

• The Act of 4 September this year implementing the EU Digital Services Act (DSA) into the Polish legal system is awaiting the signature of the President of the Republic of Poland.
• The DSA provisions are highly important for people who use social media platforms and other online services on a daily basis. They strengthen the protection of platform users.
• Sylwia Gregorczyk-Abram has written to President Karol Nawrocki on this matter, stressing that the adopted legislation would establish national mechanisms necessary to enforce internet users’ rights and ensure an adequate standard of protection for individual rights and freedoms.
• The Commissioner also notes that a change introduced in the legislation concerning the selection of personal assistants for persons with disabilities represents a step backward from the standards arising from the UN Convention on the Rights of Persons with Disabilities and calls for the concerns raised to be addressed during further legislative work.

The Commissioner for Human Rights, Sylwia Gregorczyk-Abram, has approached the President of the Republic of Poland, Karol Nawrocki, regarding the law implementing the provisions of the EU Digital Services Act (DSA) into the Polish legal system. In her letter, she referred to signals received from citizens who point to the lack of effective opportunities to exercise the rights provided by EU regulations governing online platforms.

The CHR emphasized that the DSA is of great significance for people who regularly use social media services and other online platforms. The regulation strengthens user protection by guaranteeing, among other things, the right to receive reasons for decisions to remove content or suspend accounts, the possibility to appeal such decisions, and access to independent dispute-resolution mechanisms. At the same time, it is intended to increase platform transparency and improve the handling of illegal content while preserving freedom of expression.

In the statement, the Commissioner pointed out that Poland has still not adapted its national legal framework to the requirements of the Digital Services Act. As a result, some of the safeguards and protective mechanisms envisaged under EU law remain difficult for citizens to access or cannot be fully utilized.

According to the CHR, the legislation adopted by Parliament would establish the domestic mechanisms necessary to enforce the rights of internet users. These include the possibility of filing complaints with the relevant public authority, the creation of an out-of-court dispute resolution system, and the right to seek compensation for damage caused by breaches of obligations by digital service providers. In the Commissioner’s view, these are important tools for strengthening the protection of citizens’ rights and freedoms in the digital environment.

VII.564.56.2026.